隐私政策(中文版)
应用名称:AiFamous 智能硬件管理系统
应用运营方/研发方:费马(深圳)科技有限公司
联系方式:support@aifamous.com
AiFamous(下称「我们」)重视您的隐私。本政策旨在说明我们在您使用「AiFamous 智能硬件管理系统」移动应用、技术支持网页及相关服务(统称「本服务」)时,如何收集、使用、存储、共享与保护信息。
儿童隐私保护
如用户为未满十四周岁的儿童,请儿童的父母或其他监护人在使用本服务前仔细阅读 《儿童隐私保护政策》。
1. 我们收集的信息
为提供账号注册与登录、设备绑定与管理、蓝牙/Wi‑Fi 配网、打印、AI 生成内容展示、云端同步、技术支持与意见反馈等服务,我们可能收集或处理以下信息:
- 您主动提供的信息:如手机号、电子邮箱、用户名、账号密码凭证、验证码、头像或资料信息、客服沟通内容、反馈标题与内容、以及您选择上传的图片等。
- 设备及技术信息:如设备型号、操作系统版本、应用版本、IP 地址、网络类型、诊断与运行日志、设备序列号、Android ID、OAID、IMEI、IMSI、SIM 卡序列号、设备 MAC 地址、蓝牙 MAC 地址等,用于安全风控、设备发现、绑定、连接与服务质量保障。
- 权限相关信息:在您使用对应功能时,可能涉及蓝牙、附近设备、Wi‑Fi 扫描、本地网络、相机或相册、存储或照片库、通知,以及系统因蓝牙/Wi‑Fi 扫描要求的位置权限或近似位置信息。
- 打印与 AI 服务数据:如打印历史、图片、文本提示或说明、文字配图、语音文件、生成内容记录、收藏状态、来源设备、创建时间等。
- 使用与支持信息:如功能使用记录、操作日志、崩溃日志、客服沟通记录、账号注销申请等。
除展示政策、维持应用基础运行或法律法规及平台要求所必需的情形外,我们不会在您同意本隐私政策前收集上述信息。
2. 我们如何使用信息
我们可能将上述信息用于:
- 提供、维护与改进账号、设备、蓝牙/Wi‑Fi 配网、打印、AI 生成内容、云端同步、技术支持与意见反馈服务。
- 验证账号与设备归属、发送验证码、处理账号注销申请、回复咨询并提供客户支持。
- 展示打印历史和 AI 生成内容,添加 AI 生成内容显式标识,并支持再打印、收藏、下载、设备播放等功能。
- 改进产品质量、分析故障、保障服务安全、防范欺诈与滥用,并履行法律法规要求。
- 向您发送服务变更、政策更新、安全提示及重要产品信息。
3. 第三方 SDK 与开源组件
本应用基于 Flutter 构建,可能使用下列组件,名称与版本会随应用更新调整:
- flutter_blue_plus:蓝牙扫描与连接。
- mobile_scanner:相机扫描二维码。
- wifi_scan、permission_handler:Wi‑Fi 扫描与系统权限申请。
- package_info_plus:获取应用版本号,用于更新与客服。
- shared_preferences:本地配置存储。
- image_picker / image_cropper:图片选择与裁剪。
- http:与业务服务器的网络通信。
- url_launcher:打开帮助链接或应用更新地址。
- just_audio / audio_session:设备音效预览(如适用)。
上述组件仅在实现对应功能所必需的范围内处理信息。我们委托云主机、存储、短信、客服、安全等服务提供者处理数据时,会要求其承担保密与安全义务。
4. 信息的存储、安全、共享与披露
我们会采取合理的技术与管理措施保护您的信息。除法律法规另有规定或获得您授权外,我们在中华人民共和国境内收集的信息将存储于中华人民共和国境内。
我们不会向无关第三方出售您的个人信息。仅在以下情形下,我们可能共享必要信息:
- 向支持本服务运行的服务提供者提供必要信息,例如云主机、存储、短信、客服和安全服务提供者。
- 根据适用法律法规、法律程序、行政或司法机关要求提供。
- 在法律允许范围内,为保护用户、我们或公众的权利、财产或安全而必要提供。
- 在合并、收购、资产转让等交易中涉及个人信息转移时,我们会要求新的持有方继续保护个人信息。
我们仅在实现本政策所述目的所必需的期限内保存个人信息,法律法规另有规定或允许更长期限的除外。超出保存期限后,我们会删除或匿名化处理。
5. 您的权利与账号注销
在适用法律允许的范围内,您可以联系我们行使查阅、更正、删除、复制、撤回同意等权利,也可以申请注销账号。为保护账号安全,我们可能在处理请求前要求您完成身份核验。
如需删除账号,请访问技术支持网页中的账号注销页面,或通过下方联系方式与我们联系。
6. Cookie 及同类技术
在网站或应用内嵌网页等场景中,我们可能使用 Cookie 及同类技术以实现功能、衡量效果与改善体验。
7. 政策更新
我们可能适时修订本《隐私政策》。如发生重大变更,我们会通过 App 弹窗、网站公告或其他适当方式通知您。若您不同意更新后的政策,请停止使用本服务。
8. 联系我们
如您对本政策或个人信息处理有任何疑问,请通过以下方式联系我们:
电子邮箱:support@aifamous.com
Privacy Policy (English)
App name: AiFamous Smart Hardware Management System
App operator/developer: Feima (Shenzhen) Technology Co., Ltd.
Contact email: support@aifamous.com
AiFamous (“we,” “us,” or “our”) takes your privacy seriously. This Privacy Policy explains how we collect, use, store, share, and protect information when you use the AiFamous Smart Hardware Management mobile application, support website, and related services (collectively, the “Services”).
Children's Privacy
If the user is a child under the age of 14, the child's parent or guardian should read the Children's Privacy Protection Policy before using the service.
1. Information we collect
To provide account registration and login, device binding and management, Bluetooth/Wi‑Fi provisioning, printing, AI-generated content display, cloud synchronization, technical support, and feedback services, we may collect or process the following information:
- Account information you provide, such as phone number, email address, username, password credentials, verification codes, profile information, support messages, feedback title and content, and images you choose to upload.
- Device and technical information, such as device model, operating system version, app version, IP address, network type, diagnostic logs, device serial number, Android ID, OAID, IMEI, IMSI, SIM serial number, device MAC address, Bluetooth MAC address, and identifiers used for security, fraud prevention, device discovery, binding, and service quality.
- Permission-related information required by functions you use, including Bluetooth, nearby devices, Wi‑Fi scan, local network, camera or album access, storage or photo library access, notifications, and approximate location where the operating system requires it for Bluetooth/Wi‑Fi discovery.
- Printing and AI-related service data, such as print history, images, text prompts or descriptions, text images, voice files, generated content records, favorite status, device source, and creation time.
- Usage and support information, such as feature usage, operation logs, crash logs, customer service communications, and account deletion requests.
We do not collect the above information before you have agreed to this Privacy Policy, except where necessary to display the policy, maintain basic app operation, or comply with laws and platform requirements.
2. How we use information
We may use the information to:
- Provide, maintain, and improve account, device, Bluetooth/Wi‑Fi provisioning, printing, AI-generated content, cloud synchronization, support, and feedback services.
- Verify accounts and device ownership, send verification codes, process account deletion requests, respond to your inquiries, and provide customer support.
- Display print history and AI-generated content, add visible AI-generated content labels, and support reprint, favorite, download, and device playback functions.
- Improve product quality, analyze faults, ensure service security, prevent fraud and abuse, and comply with legal obligations.
- Notify you of service changes, policy updates, security alerts, and important product information.
3. Third-party SDKs and open-source components
The app is built with Flutter and may use the following components. Names and versions may change with app updates:
- flutter_blue_plus: Bluetooth scan and connection.
- mobile_scanner: camera-based QR code scanning.
- wifi_scan and permission_handler: Wi‑Fi scan and runtime permission requests.
- package_info_plus: app version information for updates and support.
- shared_preferences: local settings storage.
- image_picker and image_cropper: image selection and cropping.
- http: network communication with our business servers.
- url_launcher: opening support links or update pages.
- just_audio and audio_session: previewing device sounds where supported.
These components only process data needed for their corresponding functions. Where we use cloud hosting, storage, SMS, or other service providers, we require them to protect information under confidentiality and security obligations.
4. Storage, security, sharing, and disclosure
We take reasonable technical and organizational measures to protect your information. Unless otherwise required by law or authorized by you, information collected in mainland China will be stored in mainland China.
We do not sell your personal information to unrelated third parties. We may share necessary information only in the following circumstances:
- With service providers who support our Services, such as cloud hosting, storage, SMS, customer support, and security providers.
- Where required by applicable laws, regulations, legal procedures, administrative or judicial authorities.
- To protect the rights, property, or safety of users, us, or the public where permitted by law.
- In connection with merger, acquisition, asset transfer, or similar transactions, where we will require the new holder to continue protecting personal information.
We retain personal information only for the period necessary to achieve the purposes described in this policy, unless a longer retention period is required or permitted by law. When retention is no longer necessary, we will delete or anonymize the information.
5. Your rights and account deletion
Subject to applicable law, you may contact us to access, correct, delete, copy, or withdraw consent for your personal information, or to request account deletion. To protect account security, we may need to verify your identity before processing requests.
To request account deletion, visit the account deletion page on the support website or contact us using the contact method below.
6. Cookies and similar technologies
On websites or embedded web views, we may use cookies and similar technologies to provide functionality, measure performance, and improve user experience.
7. Changes to this Privacy Policy
We may update this Privacy Policy to reflect product, legal, or regulatory changes. If there are material changes, we will notify you through app prompts, website notices, or other appropriate methods. If you do not agree with the updated policy, please stop using the Services.
8. Contact us
If you have questions about this Privacy Policy or personal information processing, please contact us:
Email: support@aifamous.com